No. We do not currently have a physical location, although it is something we may consider in the future. In the meantime, we hope you enjoy your shopping experience on our website!
FAQs
Q: Does PinkGen have a physical store?
Q: How to cancel order?
For canceling the order, kindly contact us through E-mail, Instagram, or Whats App within 1 day of placing an order along with your order id.
Any order which has been sent to the courier company for delivery cannot be canceled.
Q: How do I contact you?
For any questions or complaints, you can contact us on our e-mail:
pink.genn@gmail.com
Similarly, you can also leave us a message on our Instagram or Whats App and we will get back to you.
Q: What are your current shipping locations?
We are currently only shipping within Pakistan.
Q: What is processing and delivery time?
We understand and try our best to deliver all orders on priority. Once the order is placed on the website, it is verified on call from our representative, suspicions orders are blocked, orders with complete details are forwarded for further processing. We normally process all orders within 1 day of order.
All deliveries are made by our courier service partners. Hence, the delivery man is not allowed to hand over the parcel before receiving the total cash amount.
Deliveries within Lahore usually take 2 - 4 business days to deliver and deliveries outside Lahore take 3 - 5 business days to deliver.